Privacy Policy

Last Updated: 09/01/2026

We respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

Our store is based in Japan and serves customers worldwide.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and transaction details

  • Payment-related information

  • Account information, if you create an account

  • Tracking and delivery information

  • Information you provide when contacting customer support

We may also automatically collect certain technical information, including your IP address, browser type, device information, website activity, and other analytics information.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders

  • Arrange payment and delivery

  • Provide order confirmations and shipping updates

  • Respond to customer service inquiries

  • Provide tracking information

  • Manage customer accounts

  • Improve our website and services

  • Prevent fraud, abuse, and unauthorized transactions

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications where you have provided appropriate consent

We only use personal information for legitimate business purposes and as permitted by applicable law.

3. Payment Information

Payments may be processed through third-party payment providers.

We generally do not store complete payment card details on our own servers. Payment information may be collected and processed directly by the applicable payment provider according to its own privacy policy and security procedures.

4. Shipping Information

To fulfill your order, we may provide necessary information to shipping companies, postal services, customs authorities, and other logistics providers.

This information may include your name, delivery address, telephone number, email address, order information, and tracking details.

Because we ship products from Japan to customers worldwide, your information may be transferred to service providers or authorities in countries outside Japan when necessary to complete your order.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand how visitors use our website, and improve our services.

Third-party services such as analytics, advertising, payment, or security providers may also use cookies or similar technologies in accordance with their own policies.

You can adjust your browser settings to control or disable cookies. However, disabling certain cookies may affect the functionality of some parts of our website.

6. Sharing of Personal Information

We do not sell or rent your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery companies

  • Customs and government authorities

  • Website hosting and technology providers

  • Fraud prevention and security providers

  • Analytics and marketing service providers

  • Professional advisers where necessary

These parties are only provided with information reasonably necessary for the relevant service or legal purpose.

7. International Data Transfers

As a Japan-based business serving customers worldwide, your personal information may be processed or transferred across international borders.

Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place when personal information is transferred internationally.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on your country or region, you may have certain rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

  • Request a copy of certain personal information

Some rights may be subject to legal or regulatory limitations.

To exercise an applicable privacy right, please contact us using the information provided below.

11. Children’s Privacy

Our website is not intended for children who are below the minimum age required to independently provide personal information under applicable law.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or payment providers.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact our customer support team.

Email: support@pokemonmegaevolution.com
Business Location: Okayama, Japan

We will review privacy-related inquiries and respond within a reasonable period in accordance with applicable law.